Refunds may be provided in the following situations:

1. The order is cancelled before dispatch;
2. The shipment is returned because:
   1. The customer refused to accept the delivery;
   2. The customer was unavailable during delivery attempts;
   3. The delivery address was incorrect or unreachable.

For returned orders, the refund will be initiated once the product is received back from our logistics partner.

Refunds will be credited to the original payment method within 8-9 days after we receive the returned product.

Please note – For any delivery-related concerns, contact us within 7 days of delivery for assistance.